Premium London Chauffeur Service

Mercedes E-Class executive saloon used by Carrot Cars chauffeurs in London

If you want to step off a flight, walk out of a meeting, or leave home and simply find a clean car and a professional driver waiting, that is what a chauffeur service is for. Carrot Cars has been doing exactly that across London since 2009. Every journey is pre-booked, every price is fixed and agreed before you travel, and every driver is licensed, trained and there to make the trip feel effortless.

We cover all of London and the surrounding commuter belt, every major airport, and most places you need to be across the South East. Here is an honest guide to how it works, what it costs, and when a chauffeur is genuinely the right call.

What a chauffeur service actually is

A chauffeur service is a private car with a professional driver, booked in advance for a set time. The difference from a taxi or a ride-hailing app comes down to three things: the car and driver are reserved only for you, the price is fixed up front instead of running on a meter, and the whole experience is built around comfort, punctuality and discretion. There is no surge pricing at 7am on a Monday, and no wondering whether a car will accept the job. It is booked, confirmed, and yours.

It earns its keep when timing matters (an early flight, an important meeting), when you would rather work or unwind on the way, or when you simply do not want the stress of driving and parking in London.

London airport transfers

Airport runs are what we do most. We track your flight, so if you land early or late your driver adjusts, and our meet and greet means your chauffeur is waiting in arrivals with a name board rather than leaving you to hunt for a car. Because the price is fixed, the fare is the same whether the roads are kind or the M25 is having a bad day.

We serve every London airport. For terminals, parking and live flight times, the official airport websites are the best source: Heathrow, Gatwick, London City, Stansted and Luton. When you are ready to travel, we run fixed-price routes from across the city, including Canary Wharf to Heathrow, London Bridge to Heathrow, Canary Wharf to Gatwick, London Bridge to London City, London to Stansted and Canary Wharf to Luton. Flying British Airways? Our guide to the British Airways lounges in London is worth a read before you fly.

Mercedes V-Class people carrier used by Carrot Cars for group airport transfers in London

The other ways people use us

Business and corporate travel. Company accounts, regular runs, roadshows and discreet point-to-point travel for executives and teams, settled on one tidy monthly invoice.

Weddings and events. A chauffeur-driven car for the day, so the people who matter arrive calm and on time.

Hourly and as-directed hire. A car and driver by the hour for a run of meetings, property viewings or a full day out. See hourly chauffeur hire. You can read more about our hourly rate chauffeur in London, or simply book a taxi by the hour.

Family travel. Travelling with little ones? We fit the right baby and child car seats at no extra hassle, which most apps simply cannot promise.

Why people choose Carrot Cars

We have been a licensed London operator since 2009, we are rated Excellent on Trustpilot across more than 2,700 reviews, and we are a TripAdvisor Travellers’ Choice winner. Every driver holds a private hire (PCO) licence, is background checked and academy trained. The fleet runs from a standard executive car up to a Mercedes E-Class for a little more comfort, and a Mercedes V-Class when there is a group or extra luggage.

Comfortable executive Mercedes interior in a Carrot Cars chauffeur vehicle

How booking works

We are a pre-booking service, and that is the real secret behind always being on time. We ask for at least 3 hours’ notice (we do not do immediate, on-demand pickups), and in return your car is planned, confirmed and waiting. Book online in under a minute, through our app, or by calling our team on 020 7005 0557, 24 hours a day. You will see the fixed price before you confirm, and that is exactly what you pay.

What it costs

Every fare is fixed and shown before you book. As a guide, a chauffeur transfer from Heathrow to the City of London is around £120 in a standard car and about £143 in a Mercedes E-Class, and Stansted transfers start from around £106. Hourly hire is charged per hour with a short minimum. For your exact price on any route, the quickest thing is to get an instant fixed quote. It takes seconds and there is no obligation.

Frequently asked questions

How much does a chauffeur cost in London?

It depends on the journey, the car and how long you need it, but you always see a fixed price before you book, with no meter and no surge. As a guide, Heathrow to the City of London is around £120 in a standard car and about £143 in a Mercedes E-Class, and Stansted transfers start from around £106. The fastest way to know your exact fare is to get an instant quote.

How do I book a chauffeur in London?

Book online in under a minute, on our app, or by calling 020 7005 0557 any time. Tell us your pickup, destination and time, and we confirm your driver and car in advance. We ask for at least 3 hours’ notice so every journey is properly planned.

What is the difference between a chauffeur and a taxi?

A taxi is hailed or booked for immediate travel and priced by meter. A chauffeur is pre-booked, with a professional driver and an executive car reserved just for you, a fixed price agreed up front, and a focus on comfort and being on time rather than the cheapest possible fare.

Do you cover all London airports?

Yes, Heathrow, Gatwick, Stansted, Luton, London City and Southend, with flight tracking and meet and greet. We also cover all of London and the wider commuter belt, and long-distance journeys across the South East.

Are your chauffeurs licensed and insured?

Yes. Every Carrot Cars driver holds a private hire (PCO) licence, is background checked and academy trained, and every vehicle is licensed and insured for private hire. We have operated in London since 2009.

Ready when you are

Tell us where and when, and we will have a professional chauffeur there waiting. Get your fixed-price quote or call 020 7005 0557, any time, day or night.